KPIs, REMUNERATION & RETENTION
FOR B2B TELEMARKETERS
How to keep your telemarketers engaged, productive and more likely to stick around.
It takes a lot of money and resource to recruit and train new, talented telemarketing agents. So what can businesses do to keep their telemarketing teams focused and happy?
This ebook provides guidance on:
• Which KPIs to track
• The best way to structure a bonus plan
• How to retain your best agents
It also lists the questions you should ask when selecting a telemarketing agency.